A little more support. A lot more focus.
Your back office, supported.
Choose the tasks you want help with. Together, we’ll agree a clear scope, a practical workflow, and the right handoffs for your business.
01 · STAY ORGANISEDBasic Account Management
Keep everyday account administration organised and the next step easy to find.
- Maintain client records and account notes
- Update agreed CRM fields and task lists
- Track routine follow-ups and outstanding actions
- Coordinate reminders and internal handoffs
02 · KEEP CAMPAIGNS MOVINGEmail Campaign Support
Practical support behind the campaigns your agency plans and approves.
- Organise approved contact lists and segments
- Prepare emails using your approved copy and templates
- Check links, formatting, and campaign setup
- Schedule approved sends and compile available reporting
03 · KEEP CLIENTS CONNECTEDClient Support
Help clients get a clear response and keep your team informed.
- Triage incoming enquiries and support requests
- Respond to routine questions using your guidance
- Coordinate updates, appointments, and follow-ups
- Escalate decisions and complex issues to your team
Tasks, availability, access, and responsibilities are agreed before support begins. Your team retains approval of campaign content and key client decisions.